Privacy Policy

Introduction

hyper-atoll ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hyper-atoll.com or use our culinary services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out enquiry or booking forms on our website
• Subscribe to our newsletter
• Contact us via email or other means
• Book our culinary services

This information may include:

• Name
• Email address
• Postal address
• Dietary requirements and food preferences
• Event details and dates
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Process bookings and deliver our culinary services
• Send you information about our services, where you have opted in
• Improve our website and services
• Analyse usage patterns and trends
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties except in the following circumstances:

• With service providers who assist us in operating our website and business (subject to confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typical retention periods are:

• Enquiry data: 2 years from last contact
• Booking and service records: 7 years (for accounting purposes)
• Marketing preferences: until you unsubscribe

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (in certain circumstances)
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: